At TVMountXL.com, we offer a two-year factory warranty on all our products, except for batteries, accumulators, and issues related to apps and software not functioning or working correctly. This warranty complies with European regulations, which state that consumers are entitled to at least two years of warranty on purchases within the EU.
If you experience a problem with your TV mount, we recommend first contacting our customer service. You can reach us by phone at 088 112 0500 or by email at info@tvbeugels.nl. Our team is ready to assist you with any issues or questions.
10-year warranty on Wolff Mount TV mounts
All Wolff Mount TV mounts come with an impressive ten-year factory warranty, highlighting the high quality and durability of these products. This warranty applies to all our non-electronic TV mounts. For electric TV mounts, however, a two-year warranty applies to all electronic components.
It is important to know that certain situations are not covered by the warranty, such as overloading, short circuits, lightning strikes, incorrectly connected electronics, or cable replacement. Additionally, for electric TV mounts controlled by an application, issues like the app not functioning correctly or software incompatibility are also excluded from the factory warranty.
If you have any questions or encounter problems, please feel free to contact our customer service for advice and support. We are here to help.
Warranty on Vogels TV mounts
The warranty period on Vogel's TV mounts varies depending on the series. Below is an overview of the warranty periods per series:
- Vogel's ELITE and SIGNATURE TVM 7655 TV mounts: 15 years warranty
- Vogel's COMFORT TV mounts: 10 years warranty
- Vogel's QUICK TV mounts: 5 years warranty
- Vogel's SIGNATURE TVM 7675 electric TV wall mount: 2 years warranty
- Vogel's MOMO monitor mounts: 10 years warranty
- Vogel's Speaker mounts and stands: 5 years warranty
- Vogel's THIN and WALL TV mounts: lifetime warranty
Electronic components and other consumer products: 2 years warranty
If you have questions about the warranty on Vogel's products, you can always contact our customer service.
Warranty on Neomounts TV mounts
For Neomounts TV mounts, a warranty period of five years applies. This means you are assured of support and replacement in case of manufacturing defects or faults during this period. The high quality of Neomounts products is thus emphasized, allowing you to enjoy your purchase with peace of mind.
Warranty on Nedis and Barkan TV mounts
TV mounts from the brands Nedis and Barkan come with a two-year factory warranty. Within this period, you can count on support for defects or other issues. Our customer service is ready to assist you with questions or submitting a warranty claim.
Questions about warranty
Do you have questions about the warranty on your TV mount or other products? Or are you experiencing a problem with your mount? Please feel free to contact our customer service. You can reach us by phone at 088 112 0500 or send an email to info@tvbeugels.nl. If you want to register a product for repair or submit a warranty claim, we advise you to first contact our customer service. Our team is happy to help you to ensure the process runs smoothly and quickly.