TVMountXL.com · Customer service
Shipping costs, delivery and payment
View the shipping costs by country, learn how to track your package and which payment methods you can use.
The Netherlands
€6.95 under €100.
Free from €100.
Belgium, Germany & Austria
€9.95 under €150.
Free shipping from €150.
International
Shipping to 21 countries.
View your country below.
Shipping costs by country
Below you will find the shipping costs for the available destinations. You will see the final shipping options and costs before payment, after entering the delivery address.
| Country or country group | Order value | Shipping costs |
|---|---|---|
| The Netherlands | Up to €100 | €6,95 |
| From €100 | Free | |
| Belgium, Germany and Austria | Under €150 | €9,95 |
| From €150 | Free shipping | |
| Denmark, Estonia, France, Hungary, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Slovenia, Slovakia, Spain and the Czech Republic | €0 to €90 | €15 |
| €90 and above | €20 | |
| Finland, Norway and Sweden | €0 to €90 | €15 |
| €90 to €300 | €20 | |
| €300.01 to €498.99 | €40 | |
| From €499 | €250 · pallet shipping |
At exactly €90, multiple shipping options may appear. Choose the available option at checkout. From €150, a free shipping option is available for Belgium, Germany and Austria. Select it at checkout; other shipping options may be paid.
How delivery works
- Ordering and payment. Items that are immediately available, ordered before 5:00 p.m. on business days and for which payment has been received, are shipped the same day in accordance with our shipping promise.
- Shipping confirmation. You will receive an email with tracking information. The sender is Ombits Webshop. Also check your spam folder.
- Delivery. In the Netherlands, delivery generally takes 1–2 business days. For other countries, delivery time depends on the destination, carrier and package size.
We generally ship large and heavy packages with DPD. Smaller packages are shipped with DHL or PostNL. The carrier depends on the package's size, weight and destination.
Secure payment
The payment methods available for your country and order are shown at checkout. You can also see the terms and conditions of the selected payment provider there.
- Pay online directly: for example, iDEAL, PayPal or the other payment options shown.
- Klarna: if offered, after assessment by Klarna. The available payment plan and payment term are shown at checkout.
- Advance payment by bank transfer: if offered. We will ship after payment has been received; processing may take 1–3 working days.
Bank details for advance payment
- Bank: ABN AMRO
- IBAN: NL60ABNA0424204924
- BIC/SWIFT: ABNANL2A
- Always include your order number and follow the instructions on your invoice.
Placing a business order from another EU country? Read our information about business ordering and intra-Community delivery and contact us before placing your order.
Frequently asked questions
Where can I find my tracking link?
In the shipping email from Ombits Webshop. Search for that sender name and check your spam folder. If the status is unclear, contact us and include your order number.
Can I change or cancel my order?
Contact us as soon as possible. As long as the order has not yet been processed or shipped, we will see what is possible. If the order has already been shipped, the applicable return conditions apply.
Who pays for a return shipment?
If you return a product because you have changed your mind about the purchase, you are responsible for arranging the return and paying the costs. For a defective, damaged or incorrectly delivered product, please contact us first. Read the return conditions.
Need help?
Our team can help you with product advice, your order or the terms and conditions. When contacting us about an order, include your order number; for product advice, include the brand and full model number of your TV.
Email customer serviceAll contact optionsTelephone: 088 112 0500 · On working days from 09:00 to 17:00.
Last updated: 4 October 2026.
